It was very pleasing to read an IS book that wasn't as dry as sandpaper.

The authors conducted a survey to find out user (general office worker non-tech, executive staff level, and IT people) attitudes about various IS topics. They then wrap around an introduction while the meat of each section is mainly survey excerpts accompanied by expert comments.

I've passed this book along to many of my colleagues to read. Those who have read it also give it rave reviews.

THE VISIBLE EMPLOYEE: USING WORKPLACE MONITORING AND SURVEILLANCE TO PROTECT INFORMATION ASSETS WITHOUT COMPROMISING EMPLOYEE PRIVACY OR TRUST is a 'must' for any business serious about privacy and information security in the workplace. It reports on the results of a four-year research project focused on prevailing workplace security measures and their repercussions, discussing solutions, employee attitudes towards monitoring, and privacy issues. Both legal and security issues come into play in a survey essential for IT managers.

Diane C. Donovan

California Bookwatch

"The Visible Employee" presents the results of a four-year research project concerning prevailing workplace security measures and their side effects. On the one hand, deliberate or accidental employee misuse of information systems can cause havoc; on the other, too much monitoring and surveillance of employees can provoke conflict on all levels of hierarchy and cause drag on the efficiency of a business. Chapters present the perspectives of Information Technology professionals, managerial perspectives, employee perspectives, the pros and cons of different approaches to the quandary of balancing security against efficiency, and much more. Numerous appendices from employee interview protocol to a recommended password policy ("never use a dictionary word for a password" or "never send a password using email") and an index round out this valuable guide to businesses trying to successfully compete in a rapidly evolving and interconnected world.